The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the product has been used or damaged by the customer or logistics handler, there will be no refund. Airplane Models @ SG will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 days after the confirmation.
All shipping charge for returning goods will be paid by buyer.
Please email to us for more details on return address.
Please contact us at firstname.lastname@example.org or +65 98998553 if you have any questions or doubts.